Privacy Policy

This document addresses how handles the confidential information of the user, whether collected directly through the web/mobile page or stored in its database through other collection methods, such as telephone calls or subscription forms.

This policy does not apply to companies that are not owned or controlled by, as well as individuals who do not act as employees or contractors of

Our page may have links to external web pages. is not responsible for the privacy policies or the content of these pages.

We always recommend that you read the privacy policy of any website before providing any confidential information.

This privacy policy depends on current regulations and is therefore subject to changes.

We recommend reviewing it periodically.
If were to make substantial changes in its processes of handling confidential information, and this affected the security or confidentiality conditions, the customer would be diligently notified through a) public notification on our homepage; or notification via email for registered users.

The following provisions should be considered for this policy:

1 – collects personal information (capable of identifying a user) when: a) the user registers and creates a new account; b) the user signs up to participate in our promotions and contests; c) the user contacts us through customer service channels.

  1. The data collected and its use are typified in item 8 of this policy.
  2. If the user needs more information or to get in direct contact, they can do so through email
  3. It is typified as the user’s right to request a copy of all information concerning their person. This request can be made through the email

2 – For each data collection model, different information may be requested depending on the purpose of such collection. The user will always be informed of the data collection and can choose not to provide them. The consequences of the decision, regardless of what it is, will also be informed.

  1. The purpose of the collected data, as well as the retention time of these data, will appear on the registration form whenever possible.

3 – receives and stores browser information (IP address and pages visited) automatically through cookies.

Cookies are short sections of information that usually include an anonymous unique identifier sent to your browser by some web pages that is stored on your computer’s hard drive. They are used to identify you during your next visit to these web pages.

4 – Entering user personal data on the website, as well as accepting browser cookies, are not necessary to browse the website. Users who decide to do so automatically acknowledge and accept the terms and conditions here.

5 – All data collected by are handled through secure and encrypted internet protocols.

6 – strives to the maximum for the correct and confidential storage of information.

7 – All information collected is stored in the database except for financial information, we never save such information that information is processed through secure PCI Complaint servers through our payment processor Stripe.

8 – uses the user’s personal information for the following general purposes:

(I) inform the user about new products;

(II) update user information for contact purposes by email or telephone contact, among other means of communication;

(III) streamline the user experience; (IV) compile general statistical data, without identifying the user; (v) answer user questions and requests;

(VI) develop marketing and communication campaigns, as well as announce offers; and

(VII) notify the user about corporate news. The data provided on the web page will be kept in our database as long as necessary for our operations, until the user requests its deletion or until

they withdraw the authorization for its use.

  1. The data provided on the web page will be kept in our database as long as necessary for our operations, until the user requests its deletion or until they withdraw the authorization for its use.
  2. Such a request should be made directly by e-mail, writing to

9 – Access to the collected personal information is restricted to employees and authorized personnel of Any individual who misuses this data and violates this Privacy Policy will be subject to the sanctions detailed here, in addition to the pertinent legal actions.

10 – The user’s information will never be revealed to third parties, with the exception of authorized partners of Additionally, user information will never be used by for purposes other than those detailed here unless required by court order.

11 – The user hereby guarantees the truthfulness and accuracy of the personal information provided. could not be considered responsible in the event that the information was provided erroneously or falsely by the user.

12 – The user can modify, correct or delete the information referring to their person whenever they wish.

  1. When a request is made to delete personal information, will notify the user which information was deleted.

For security reasons, some changes to the account, (including any user information), can only be made through email and password authentication.

13 – Newsletters and marketing promotions sent via email will allow the user the option to unsubscribe from receiving such messages. All requests will be attended to quickly.

14 – The email marketing services are provided by a company contracted by, which uses its own servers to send email marketing messages on our behalf.

15 – Said company does not store or use the email information of users for any purpose other than sending messages in accordance with the preferences defined by each user on the page.

16 – The user will be responsible for storing and safeguarding their login information. We do not recommend the use of easy passwords, such as special dates, names, or sequences of numbers. If the user suspects that someone may have obtained knowledge of their password, it is recommended to change it immediately.

17 – If the user is informed by external agents about any sale or offer offered by, they should verify on our page the veracity of the information. Any information about sales or services that cannot be confirmed should be disregarded.

18 – The collected data can only be used for the purposes described in this Privacy Policy.

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